ETASA-1139-Senior-Technical-Analyst

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Vantix Systems Inc. is a dynamic and savvy organization based in Edmonton, Alberta, Canada. We are looking for creative and talented professionals to join our team.

Job Opportunity
Description 
SkillsTechnical Analysis at a Senior Level 
TypeContract 
Project Description 
Experience Required/ Mandatory Skills
  • Minimum of 3 years demonstrated expertise in implementing and/or managing the BMC ITSM/Remedy product in a complex multi-tenant environment.
 
Nice To Have Skills
  • Experience in translating business requirements into detailed technical requirements for ITSM/Remedy (3 years)
  • Experience in developing integrated system and technical design specifications on complex ITSM/Remedy engagements (3 years)
  • Operational experience in applying industry best practices and methodologies pertaining to the processing, handling, and operational management of functions within a technical design environment (3 years)
  • Experience in designing and implementing an end-to-end enterprise solution to Service Management (3 years)
  • Experience resolving and supporting the asset, CMDB, Service Level management, incident, problem and/or change modules (3 years)
  • Ability to work independently as well as in a team environment (3 years)
  • Experience implementing and/or supporting the Service Request Module in ITSM (1 year)
  • Experience in enterprise level logical and physical data modeling, mapping and migration on complex engagements (3 years)
  • Experience working in local or provincial government environment
  • Available to start approximately November 22, 2010
 
LocationEdmonton 
Work Environment 
Hourly RateNegotiable